Terms of service

Terms of Service

Welcome to Florane. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

Florane is an online retail store offering hair-care and beauty products to customers.

We reserve the right to update product information, pricing, availability, and website content when necessary.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and prices displayed on our website are accurate.

Actual product packaging, colors, or appearance may vary slightly from website images.

When placing an order, you agree to provide accurate information including your name, phone number and complete delivery address.

We may contact you to confirm your order before dispatch.

All prices displayed on our website are subject to change without prior notice.

Available payment methods will be displayed during checkout.

We reserve the right to cancel an order if there is an obvious pricing error, product availability issue, or inability to fulfill the order.

Orders are delivered through our delivery and fulfillment network.

Estimated UAE delivery is 3–5 business days, although actual delivery time may vary.

Our Return & Replacement Policy forms part of these Terms of Service.

Customers should review the policy before placing an order.

FEG Plus Hair Growth Spray is intended for hair and scalp care.

Individual results may vary depending on factors such as hair condition, scalp condition, routine, and consistency of use.

We do not guarantee specific hair-growth or hair-loss results.

Customers should follow the product's instructions and discontinue use if irritation or an adverse reaction occurs.

You agree not to use our website for unlawful activities, attempt unauthorized access, interfere with website functionality, or misuse our content.

Florane may update these Terms of Service from time to time. Any changes will be published on this page.